The site berksclinic.co.uk does not sell products directly. Purchases are made on external platforms to which users are redirected. Consequently, delivery conditions, costs, and times are governed by partner sites. However, below you will find general information on shipping that may apply depending on the platforms with which you make your purchases.
1. Delivery times
Delivery times depend on the external site where you made your purchase. Generally, orders are processed within 1 to 2 business days after order confirmation. Once shipped, delivery usually takes between 3 and 7 business days, depending on the destination country.
Partner sites may offer different shipping options, including standard, express, or even international shipping. Users can select the shipping option that suits them at the time of ordering.
2. Shipping costs
Shipping costs are set by external sites and may vary depending on the product weight, destination, and chosen shipping method. Some sites offer free shipping for orders exceeding a certain amount, while others apply fixed fees or fees calculated based on the delivery address.
3. Order tracking
Once your order is shipped, partner sites will provide you with a tracking number to follow the delivery progress. You will be able to track your package via the carrier’s site directly from the link or tracking number provided.
4. International shipping
If you order from another country, delivery times may be longer, and customs or import duties may apply, depending on local regulations. Partner sites will provide you with detailed information regarding international shipping costs and times when you order.
5. Delays and delivery issues
In case of delay or problem with delivery, it is recommended to contact the partner site’s customer service directly where the purchase was made. They are responsible for managing deliveries and will be able to provide you with assistance to resolve any situation related to shipping.
6. Delivery of damaged products
If a product arrives damaged, contact the partner site’s customer service immediately to report the problem. Depending on their policy, you may be able to request a replacement or refund of the product.